NO REFUNDS -WE ACCEPT EXCHANGE FOR STORE CREDIT ONLY WITHIN 5 DAYS!
RETURNS FOR STORE CREDIT MUST MEET THESE REQUIREMENTS:
Items must be unworn and unwashed. Any return items must be in good condition (new, with all tags). Items return can only be exchange for a regular price, sale price and promo price are not acceptable.
We cannot accept returns of items that have been damaged, worn, soiled, and without clothing tags. Items must be in a condition suitable for resale.
All sales items and promo are final sale cannot be returned. Customer are responsible for all shipping cost. Store credit expire after 30 days from the day the item was returned.
Non-returnable items include: formal dresses, bodysuits, sale products and promo sale.
We have the right to refuse any exchange that does not meet our requirements which includes any signs of wear, smell of fragrances and smoke.
Return package should be sent with tracking detail and signature. We won’t be responsible for any lost package.
Item sent for exchange or store credit are usually processed within 3-5 business days. Thanks
For returns, contact us
OR Ship to:
Nylander Fashion House
14906 WestPark Drive #2432
Houston, Texas 77082